How Important are Your Clients?

Starting out in the field of personal training is most certainly a challenge. Other than dealing with the looks and comments of your clients on your age and what they presume maybe a lack of experience, you really have to "wow" them. You to learn to really impact your clients to not only gain their respect but prove to them how much you want to help them.

Sessions may seem long at first and conversation maybe few and far between but the conversation that is made must be listened to closely. The reason for this is from the conversation you listen to comes an opportunity for you to relate to your client and thus develop a special bond between you and your client. You really need to have that one special, unique thing with each client.

The "what did you do this weekend?" and the "how is your whoever?" isn't always going to lead you to that something special. You need to ask questions about them and learn something special that you can than create common ground with them- something special you have with him or her.

Before my clients- I always take a couple minutes to remember what he or she did that follow weekend or other key events since the last time I spoke with them. I also take note of what we discussed previously during our last session.

I will spend a couple extra minutes going through CNN or MSNBC to find hard hitting topic in politics and legislation to discuss with Chuck. I may not enjoy the topic- but I take interest in it because my client enjoys the topic- its about him or her not me. I will also  take plenty of time to find out the top box office hits and the newest plays on Broadway because that's what Larry likes to do on the weekends with his family. Carol comes in every Wednesday with a new bottle of propel fitness water. I will ask the flavor of the drink and based upon previous locations I will then ask "Did you pick up the variety back from Target (the only place she shops)- because they are on sale." I will look through Target.com for sales. At the conclusion of her workout she always has her pink Ipod where he downloads pod casts about the news in NY- its is a staple in our workout that as I walk her to the arc trainer she tells me what she is going to hear about today. Mark is an attorney in our building who knows everything about college basketball. When we first met he told me that only if we discussed college basketball of the 1950's he would train with me. So like all of clients I research basketball stats to quiz him on- that is Mark and I's something special.


All of the extra time I could spend time looking up new ways to isolate muscle groups or find new articles on pelvic stability but my clients are concerned about that- what they want is to feel that special connection and here that's what its about- its about them and what they like. Because every client is important to me.